Our QuickBooks Support Gold Service is as follows:
You receive unlimited telephone support for 12 months.
Telephone support is available at 773-933-9303 weekdays from 9 a.m. to 5 p.m. Central Time. All calls received by 3:00 p.m. will be returned within 2 hours. All calls received after 3:00 p.m. will be returned by 9:00 a.m. the next business day.